We offer a video call service for patients, these are for pre-arranged appointments only, you will need to have been invited to an appointment to take advantage of a video call.
You can make video calls from PC, Mac computer using a Google Chrome or Safari browse, or a phone/tablet running on iOS/Android
Five minutes before your appointment time, click on the relevant service below or access the link sent to you when your appointment was confirmed.
You will be taken through a series of steps to ensure that your equipment is set up correctly.
Once the steps have been completed, you will be prompted to enter your name and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call and is required for your clinician to identify you.
Once these steps have been followed, click on the 'Start Call' button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music. The waiting room is private, you will not see other patients.
When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician.
The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room. A guide to making video calls can be downloaded here.
If you would like to have a video call/consultation, rather than visit the hospital or clinic then please contact your service to arrange it as an alternative to your visit.
More services will appear below as they become available via video call.
Please remember video calls are for pre-arranged appointments only.