[Skip to content]

Mid Cheshire Hospitals - NHS Foundation Trust
Departments and services How To Find Us
Search our Site

Visitor Services

Customer Care Team 

The Customer Care Team provides a free, impartial and confidential service. Based at Leighton Hospital, the team also covers services delivered at Victoria Infirmary, Northwich, Elmhurst Intermediate Care Centre, Winsford, and Central Cheshire Integrated Care Partnership (CCICP).

Overall, the feedback we get from patients is very positive. We realise, however, that there may be times when we do not always get things right. On these occasions we welcome your feedback as this helps us to improve the services we provide. So, if you have any problems with any aspect of your care, please tell us.

For further information, please see the Customer Care Team pages on this website.

Catering Outlets

The following guide outlines where you can purchase food and drink. 

Leighton Hospital

Café Express: Situated in the main entrance. Offering a wide selection of hot and cold ‘grab and go’ meals. Opening times: 8.00am - 7.30pm, 7 days a week. Bank Holidays 9.00am - 4.30pm.

Bistro: Situated in the Treatment Centre. Offering a restaurant style plated meal service. Opening times: Monday - Friday, 8.30am - 3.00pm (excluding Bank Holidays).

We kindly request that patients with wounds, drips or catheters refrain from visiting the Treatment Centre.

RVS Tea Bar: Situated in the Outpatient Hall. Opening times: Monday – Friday, 9.00am – 3.00pm. (excluding Bank Holidays)

Hospital Shop: Situated in the main entrance. Sells snacks, newspapers, toiletries, etc. Opening Times: Monday - Friday, 8.00am - 4.30pm.

Out of Hours

There are several vending machines around the site that offer snacks and drinks.

Cash Points

A cash machine is located just outside the Main Entrance at Leighton Hospital (under the canopy).

In the event of the cash machine being out of order, the nearest cash machines to Leighton Hospital are:

A - Co-operative Food Store, Unit 1, Parkers Road, Crewe. CW1 4PY. 

B – Co-operative food store, Bradfield Road Service Station (Texaco), Bradfield Road, Crewe. CW1 3RD


Victoria Infirmary, Northwich

RVS Tea Bar: (Outpatients Main Waiting Area). Opening times: Monday – Friday 8.30am – 4.30pm. (excluding Bank Holidays)



There is a Pharmacy at Leighton Hospital which, as well as providing patient medication, has a selection of 'over the counter' medicines available for purchase by visitors.



Patients and Visitors are able to loan wheelchairs from the following locations at Leighton Hospital:

  • Main Reception area

  • Outpatients Entrance 


Visitor Accommodation

If your relative or friend is very unwell it may be possible to stay overnight with them. Please discuss this with ward staff. There are comfortable sitting rooms available on the wards for the use of relatives during the day or at night. Overnight accommodation is available. A flat is available for overnight accommodation at no charge. The flat comprises of three double bedrooms, and a lounge area which has a colour television. Each room has a separate key access. Keys are available from the Main Entrance Reception Desk Monday to Friday 8.30am to 7.30pm. Out of these hours, they can be obtained via Switchboard. This service can be arranged via the ward.

FREE Patient Wi-Fi

We are pleased to offer patients and visitors at Mid Cheshire Hospitals FREE Wi-Fi during their stay/visit at each one of our sites (Leighton Hospital, Elmhurst Intermediate Care Centre and Victoria Infirmary). 

The Wi-Fi is free to use and can be accessed by selecting '_Patient_WiFi' on your Wi-Fi settings. Simply click 'Accept and proceed' and you will be connected to the Wi-Fi. 

The free Wi-Fi will give you the ability to browse the internet, check your emails, and use social media sites, however you will be unable to stream any videos.

If you wish to stream videos (YouTube, catch-up TV, Netlfix, etc.) or transfer large files then you must purchase premium Wi-Fi services. Prices are:

  • 4 Hours - £3.40
  • 12 Hours - £6.00
  • 1 Week - £12
  • 1 Month - £16


To purchase premium Wi-Fi, select '_Premium_WiFi' on your network settings, select 'Buy time' and follow the instructions on screen.

Latest news