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Trust Tops National Staff Survey

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13 March 2017

Staff at Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) are among the happiest NHS workers in the country, according to results from a national survey.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich and Elmhurst Intermediate Care Centre in Winsford, is celebrating after achieving the best results of all acute trusts in the 2016 NHS Staff Survey.

MCHFT has been rated in the top 20% in 16 out of 32 areas, including staff recommending the organisation as a place to work or receive treatment.

It’s also in the top 20% for staff motivation at work, staff agreeing that their role makes a difference to patients, and staff ability to contribute towards improvements at work.

Staff have also rated the Trust in the lowest (best) 20% for employees working extra hours, as well as staff feeling unwell due to work-related stress.

The Trust, which was ranked fifth out of all acute trusts in 2015, placed ‘better than average’ in another 11 areas, ‘average’ in four and ‘below average’ in just one.

Tracy Bullock, MCHFT Chief Executive, said: “We are extremely proud of these results and of our dedicated and compassionate workforce.

“This national survey shows that our staff are engaged and motivated, which helps us to deliver first-class care in our hospitals and in the local community.

“The survey also identifies areas where we can improve and we will be looking at the results very closely to ensure further improvements are made for the benefit of our staff and patients alike.”

Chairman Dennis Dunn added: “Really great leadership is evident at all levels of Mid Cheshire Hospitals, as well as in the senior teams.

“Most gratifying of course, beyond our number one ranking, is the performance and support of our brilliant staff and our belief that a genuine commitment and aspiration to achieve excellence really benefits our patients.”

The results mark another achievement for MCHFT, which is also rated ‘Good’ by the Care Quality Commission and is consistently named as one of the top NHS organisations to work for.

The annual staff survey is commissioned by the Department of Health and involves randomly-selected staff answering questions about their trust as an employer and healthcare provider.

Professor Sir Mike Richards, Chief Inspector of Hospitals, said: “We have found that the NHS Staff Survey is one of the most reliable predictors of effectiveness of NHS Trust leadership and the quality of care they provide for patients.”

More than 420,000 workers from 316 NHS organisations completed the latest survey, which is the biggest response achieved in its 14 year history and shows another year of improvements.

Nationally, it finds that 80% of frontline NHS staff are able to do their job to a standard they are personally please with, 90% of staff say their job makes a difference for patients, and 92% of staff feel trusted to do their jobs.

Additional information:

Would you like to see the results in full? NHS England has launched a new results site, which allows users to view local and national results through a series of interactive dashboards - www.nhsstaffsurveyresults.com. The full league table can also be found by clicking here (opens in a new window).