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Local NHS Project Shortlisted For National Healthcare Award

HSJ Award picture
Pictured: members of the project group, which includes staff from Mid Cheshire Hospitals and NHS South Cheshire and Vale Royal CCGs

22 August 2019

An NHS and social care project to reduce the time patients spend waiting to be discharged from Crewe’s Leighton Hospital has been shortlisted for a national award.

‘A platform for telling your story once’, a partnership between NHS South Cheshire Clinical Commissioning Group (CCG), NHS Vale Royal CCG and Mid Cheshire Hospitals NHS Foundation Trust, has been named as a finalist for the Connecting Services and Information Award at this year’s HSJ Awards.

The collaborative work has seen NHS organisations form a group with social care and community partners to reduce delayed transfers of care, also known as DTOC, which occurs when patients who are ready to go home or be transferred to another care setting are unable to do so.

Linda Banner-Perry, Commissioning Manager for both CCGs, said: “We are delighted to have been shortlisted for HSJ’s Connecting Services and Information Award, recognising the collaborative efforts of our team and partners across Central Cheshire over the last 12 months to successfully implement ‘A platform for telling your story once’.

“This project has developed a new technological system to provide more effective discharge planning, streamlining the Delayed Transfer of Care (DTOC) monitoring and reporting. We are now providing a much more efficient service, and the recognition that comes with this nomination will help to bolster our continued efforts to improve our services and patients’ satisfaction.”

Before the group was formed, health and social care partners across Central Cheshire maintained their own patient records across a range of systems and there wasn’t a single view of individual patients’ needs.

This often led to delays due to waiting for assessments and referrals to be faxed or emailed, as well as ensuring patients were aware of next steps.

Following the development of a new shared system, partners are now able to access the same detailed information which allows them to start planning for a patient’s discharge and care plan when necessary.

The system has also grown to help reduce avoidable admissions at Leighton Hospital’s Emergency Department by allowing patients to access more suitable services in the community.

Chris Oliver, Chief Operating Officer at Mid Cheshire Hospitals, which manages Leighton Hospital, said: “All partners should be congratulated on what they have achieved, as well as for being shortlisted for this award.

“The system that the group has created has saved significant staff time and resources but, more importantly, it’s saved the need for patients to tell their story more than once and allow them to return to their home environment quicker.”

The HSJ Awards judging panel, which is made up of influential and respected figures within the healthcare community, has shortlisted the project for an award despite tough competition from hundreds of applicants across the country.

It was selected based on its ambition, visionary spirit and the demonstrable positive impact it has had on patient and staff experiences within the health and social care sector.

HSJ editor Alistair Mclellan commented: “We would like to congratulate NHS partners in Central Cheshire on being nominated in the category of Connecting Services and Information ahead of this year’s 2019 HSJ awards.

“We are looking forward to welcoming them to the ceremony in November, to join us in recognising the very best achievements and innovations in the healthcare sector. The entrants this year have been of incredible calibre, and each of the finalists in this category has been chosen based on their outstanding commitment to excellence in healthcare.”

The full list of nominees for the 2019 HSJ awards (partnered by GRI) can be found on https://awards.hsj.co.uk/2019-shortlist.

Winners will be selected ahead of the 2019 HSJ awards ceremony, which is due to be held at the Battersea Evolution Centre, London, on 6 November.